FREQUENTLY ASKED QUESTIONS

How do I place an order?

The Chattanooga Stork Lady takes most orders by phone at 423-800-1537. If you would prefer, you can click here to order from online store.

How do I pay for a sign rental?

We accept Visa, MasterCard, Discover, and American Express over the phone as payment for the rental fee. Orders must be paid in full prior to delivery. You can order by calling 423-800-1537. If you would prefer, you can click here to order from our online store.

Is there a delivery charge for your yard signs?

Delivery is free within a 20-mile radius of our office. For delivery beyond 20 miles (for example, Cleveland, TN and Dalton, GA), there is a $20 delivery fee.

How far in advance should I order the announcement?

We can deliver within 24 hours of your call. In fact, we strive to have your birth announcement in the yard before mom and baby arrive home from the hospital.

NOTE: With less than a 12-hour notice, we cannot delivery by a set time.

When do you deliver and pick up your yard signs?

We deliver our signs seven days a week. Delivery and pick up are usually done between 9 AM and noon, unless you specify otherwise.

Does someone have to be at home for your yard signs to be delivered or picked up?

No. Times and dates for pick up and delivery will be set when the sign is ordered. We leave the stork's bundle at your front door after removal.

Can I move the yard sign or add balloons to it?

We prefer that your yard service not mow around your sign; because you are liable if the sign is damaged/ Ask them not to use the weed eater around the sign either. We appreciate your cooperation.

ONLY Mylar balloons may be attached to the sign.

Can I order a sign for a sibling?

Yes, we offer sibling “star”signs, and they are only $15 each. Plus you keep it! By having their star sign on the lawn with the birth announcement sign, the little brother or sister feels included in the exciting event.

What services do you offer grandparents?

Grandparents can rent a sign proclaiming “We have a grandson!” or “I am a grandmother!”. When ordered alone, the cost is $75 for 7 days. If ordered at the same time as the birth announcement sign, the 7 day fee for the grandparent sign is $50.

Do you offer other services for Expectant Mothers?

Yes indeed! For both baby showers and gender reveal events, we offer a special 1 day package: A curbside stork greets your guests, and you have two tabletop storks, one for your gift or hall table, and one for your main table centerpiece.

We add a cluster of balloons in pink or blue to your mailbox as part of the package. Total cost is $65.00.

 

Can the stork signs be rented for special announcements too?

Yes. We can easily customize any message for you.

Our stork can announce a pregnancy- “We are expecting in July!”

Our stork can delight a family member- “Lisa is going to be an aunt!”or “Sybil is going to be a grandmother!”.

Our stork can make a special announcement – “We are having twins!” 3 day rental – $65; 7 day rental – $75